Shipping & Delivery

Aidapt Australia ships all products from our North-Brisbane Warehouse in Deception Bay. We are a national-wide supplier of healthcare equipment, including rollators, walkers, wheelchairs, mobility equipment and products for institutional care. We are experienced in packing and shipping healthcare products in Australia, and utilize a variety of shipping methods to best deliver products to our customers.

When checking out through our online store, you will have the following options for Shipping & Delivery:

- Flat Rate Satchel or Carton

Information about the specifics of Flate Rate Satchel/Carton

- Flate Rate Bulky Item

Information about the specifics of Flate Rate Bulky Item

When we ship your order, you may be supplied with tracking information to monitor the delivery of your products. If not, you can contact our friendly staff on 07 3888 4099 anytime to check the delivery status of your order. Please be aware that staff can only supply the information given to us by our Couriers or Carriers, and will work with you to ensure the smoothest delivery process possible.

Aidapt Australia is committed to safe practice in line with Health & Safety guidelines during the on-going COVID-19 pandemic. Our staff practice personal hygiene before and whilst packing orders, and our Courier Carriers have their own independent COVID-19 Safety Plan. The ongoing COVID-19 situation may impact delivery times and the availability of products. Our staff will endeavor to ensure the best possible resolution for you, should this occur.

07 R3888